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We promise the highest standards of quality and performance. If, however, for some reason you are not happy with your purchase, please contact us. We provide a 1 year warranty for parts and labor. Shipping is covered for 90 days. Returns for non-defective items is 30 days with a 25% restocking fee. Shipping charges are not covered. The customer is responsible for any return shipping charges unless the product is damaged or defective.