We promise the highest standards of quality and performance. If, however, for some reason you are not happy with your purchase, please contact us. We provide a 1 year warranty for parts and labor. Shipping is covered for 90 days. Returns for non-defective items is 30 days with a 25% restocking fee. Printing bundles are not included under this return policy. Shipping charges are not covered. The customer is responsible for any return shipping charges unless the product is damaged or defective.